23+ Years of Professional Service – Fully Accredited, Quality Guaranteed!


This program is provided at Basic, Intermediate and Advanced Level.
Please see the Course Outlines
Also note the Prerequisites [Course Readiness Requirements – What Learners need to already know without struggle]

MS-Word is a text processing program; used to create, edit, format, organize, save, and print documents.
Used by business, education, home users, and other fields – the tasks one could perform range from producing Letters; Reports; Proposals; Meeting Agendas and Minutes; to Newsletters and Blogs; Schedules…

100% of PC-Users need to have professional and up-to-date (not older than 3-4 years) knowledge/skills of
MS-Word Basic Level.

In addition – at Comprehensive Basic Level – learning of this program serves as the bedrock, to other highly integrated Computer Literacy Programs. Learners develop a wide variety of common PC Literacy related professional methods; master their general handling techniques; and meet the required crucial prerequisites needed to be used and properly applied when working in other programs. This simply means that the Learner taking any other relevant courses is expected to already know – without struggling; all concepts, terminology, interface, features, tools, command, shortcuts… of MS-Word Basic.

Assuming is not a solution. If not sure, get assessed or take a Refresher Course!

Lacking, skipping, or undermining the professional up-to-date knowledge of Intro to Modern-PC and MS-Word Basic, even if not used on daily basis, always leave BIG GAPS and serve as a bottleneck – doesn’t matter how many other courses are taken or to what Level!

Also, we need to acknowledge that, it results in delay in the class participation and practices; and pressure on the Instructor and the Delegate. It has a negative impact on class atmosphere, and particularly on the confidence of the Delegate and further learning; as well as work performance and service!

A Valid Question:

Some people think they save the cost and time, by skipping an important prerequisite course, like this.  But what about the cost of struggling, waste of time, and loss of focus on actual tasks? In long term, is this really a saving or a great loss?

Prerequisites: Intro to Modern-PC

100% of PC-Users, whether in business, education or home environment, need to have professional and up-to-date (not older than 3-4 years) knowledge/skills of MS-Word Basic Level. This means good knowledge and application of all its concepts, terminology, interface, features, tools, command, shortcuts… which Learners need to use not only in MS-Word; but apply in all other programs.

Professional application of the above knowledge and skills would make it easy to produce a variety of Reports; Proposals; Letters; Meeting Agendas and Minutes; Newsletters and Blogs; Schedules…in MS-Word Basic.

Best suited, but not limited to: Receptionists, Personal Assistants, Office Administrators, Clerks, Students, Teachers, Head of Departments, Supervisors, Managers, Home Users…

Take New or Refresher Courses; and
Reduce time, efforts, energy, and loss of focus; on your actual tasks,
while using any computer program.

Course Outline: MS-Word 2007/2010/2013/2016: Basic

Aligned with SAQA Unit Standard 119078 / 117924 [& MOS / ICDL]


Intro to Modern-PC, including good Keyboarding skills


The Word window – Starting Word and exploring the program window

New documents
– Creating a new document
– Entering text and displaying nonprinting characters
– Saving a document by using the Save command
– Saving a document in a new folder
– Setting an AutoRecover interval
– Closing a document and closing Word
– Renaming a folder

Word Help – Using Word Help

Document navigation
– Opening a document
– Using scrollbars and Zoom options
– Moving in a document
– Using the Go To command to move to a specific page
– Using the Select Browse Object button
– Using Print Layout view
– Using Full Screen Reading view

Selection techniques
– Using the mouse to select text
– Using the keyboard to select text
– Using the selection bar to select text

Working with text
– Inserting and deleting text
– Inserting the date and time
– Inserting a symbol

Using the Undo and Redo commands
– Using the Undo command
– Using the Redo command

Cutting, copying, and pasting text
– Moving text and using Paste Options
– Copying text from one document to another

Character formatting
– Applying character formatting
– Using the Font dialog box
– Highlighting text
– Using the Format Painter
– Using Paste Special

Tab settings
– Examining tab stops
– Setting and moving a custom tab stop
– Clearing and setting other types of tabs
– Clearing all tabs
– Setting a tab and leader in the Tabs dialog box

Paragraph formatting
– Changing paragraph alignment
– Applying borders and shading
– Adding bulleted and numbered lists
– Editing bulleted and numbered lists

Paragraph spacing and indents
– Setting indents
– Setting a hanging indent
– Setting the spacing after a paragraph
– Setting line spacing for a paragraph

Automatic formatting
– Using AutoFormat to format quoted text

Creating tables
– Creating a table
– Converting text to a table

Working with table content
– Navigating in a table
– Selecting table elements
– Entering text in a table
– Formatting text in a table

Changing table structure
– Adding rows and columns
– Deleting columns, rows, and an entire table
– Changing the width of a column
– Aligning a table
– Converting a table to text

Headers and footers
– Creating a header and footer
– Editing headers and footers
– Inserting page numbers

– Using Print Layout view to adjust margins
– Setting margins and page orientation
– Applying text-flow options

Page breaks – Adding and deleting manual page breaks

Checking spelling and grammar
– Checking spelling
– Using the automatic spelling checker
– Checking grammar
– Finding synonyms and antonyms

Using AutoCorrect
– Examining AutoCorrect
– Using the AutoCorrect Options button
– Adding an entry to your AutoCorrect list

Finding and replacing text
– Searching for a word
– Replacing text in a document
– Formatting multiple selections simultaneously

Printing documents
– Previewing a document before printing
– Using the Print dialog box

Adding graphics and clip art
– Inserting a graphic
– Inserting clip art

Working with graphics
– Controlling text flow around a graphic
– Resizing and rotating a graphic
– Adjusting contrast, brightness, and compression

New Features for Learners using MS-Word 2010 in our PC Lab

Smart formatting options for Text [Shadows, bevels, glows, and reflections]

New tools for formatting Images [Control colour saturation and tone]

Navigation pane [Browse headings, pages and search results]

Overview on “What is New” in MS-Word 2013/2016

Download Basic Course Outline

Course Outline: MS-Word 2007/2010/2013/2016: Intermediate

Aligned with SAQA Unit Standard 119078 / 117924 [& MOS / ICDL]


Intro to Modern-PC, MS-Word Basic, or equivalent experience


Examining formatting – Using the Reveal Formatting pane

Creating styles
– Applying a style
– Creating a style by example
– Basing one style on another
– Controlling pagination by using styles
– Creating a character style

Modifying styles
– Modifying a style
– Overriding a style
– Modifying the Normal style
– Exporting a style

– Creating an outline
– Organizing an outline
– Formatting an outline

Using Full Screen Reading view
– Using the Document Map pane
– Viewing document thumbnails

Creating and formatting sections
– Inserting and deleting section breaks
– Formatting sections
– Inserting section headers and footers
– Formatting section page numbers

Working with columns
– Formatting text into columns
– Inserting column breaks
– Adding a heading across columns

Table formatting basics
– Aligning text in table cells
– Merging table cells
– Splitting table cells
– Changing text orientation
– Changing row height

Borders and shading
– Changing table borders
– Shading table cells

Table data
– Sorting table data
– Splitting a table
– Repeating the header row
– Entering a formula in a table

Table styles
– Applying table styles
– Using style options
– Modifying a table style

Labels – Printing multiple labels for a single address

Envelopes – Printing a single envelope

Template basics
– Using a template
– Saving an altered template
– Creating a document from a user-defined template
– Saving a template in the Templates folder

Building blocks
– Using the Building Blocks Organizer
– Inserting building blocks
– Creating building blocks
– Modifying a building block
– Deleting building blocks

Document properties
– Protecting a document
– Viewing and editing document properties
– Viewing document statistics

– Creating an organization chart
– Formatting an organization chart

Drawing tools
– Drawing a shape
– Modifying a shape
– Inserting a text box
– Formatting a text box
– Arranging multiple objects
– Changing a shape into another shape

Formatting text graphically
– Using WordArt
– Inserting and modifying a drop cap
– Inserting a pull quote

Tracking changes in a document
– Tracking changes while editing
– Reviewing and accepting revisions
– Viewing changes by different reviewers
– Restricting edits to tracked changes
– Managing multiple documents simultaneously
– Merging revisions

Working with comments
– Inserting and modifying comments
– Merging changes into an existing document
– Printing comments
– Deleting a comment

Web pages
– Previewing a document as a Web page
– Saving a document as a Web page
– Opening an HTML document in a browser
– Editing an HTML document in Word

– Inserting a hyperlink to an HTML file
– Navigating with hyperlinks
– Creating a hyperlink to a Word document

New Features for Learners using MS-Word 2010 in our PC Lab

Smart formatting options for Text [Shadows, bevels, glows, and reflections]

New tools for formatting Images [Control colour saturation and tone]

Navigation pane [Browse headings, pages and search results]

Overview on “What is New” in MS-Word 2013/2016

Download Intermediate Course Outline

Course Outline: MS-Word 2007/2010/2013/2016: Advanced

Aligned with SAQA Unit Standard 117924 / 116942 [& MOS / ICDL]


MS-Word Basic and Intermediate, or equivalent experience


Form letters
– Inserting a field
– Modifying a date field
– Specifying a starting document and recipient list
– Customizing a form letter
– Merging recipient list data with a form letter

Data sources for the recipient list
– Creating and using a recipient list
– Sorting records
– Filtering records

Mailing labels and envelopes
– Preparing mailing labels
– Printing mailing labels
– Creating envelope documents from a recipient list

– Inserting an Excel object
– Inserting a linked object from a file
– Inserting a chart based on Excel data

Document backgrounds
– Adding background colours, fill effects, and borders
– Adding a watermark
– Applying themes
– Protecting a theme
– Setting a default theme

Form fields
– Entering data in a form
– Adding field labels
– Adding text content controls
– Adding a drop-down list to a form
– Adding a date control

Form protection
– Protecting a form
– Removing protection
– Setting permissions for a user

Sharing and securing documents
– Using the Compatibility Checker
– Using the Document Inspector
– Publishing a file as an XPS document
– Discussing digital signatures

Recording and running macros
– Recording a macro
– Viewing a macro script
– Running a macro

Modifying and deleting macros
– Modifying a macro
– Copying a macro
– Deleting a macro

Customizing the Quick Access toolbar
– Adding buttons to the Quick Access toolbar
– Customizing the Quick Access toolbar display
– Adding a macro to the Quick Access toolbar
– Resetting the Quick Access toolbar

Customizing keyboard shortcuts
– Adding keyboard shortcuts
– Resetting keyboard shortcuts

Master documents
– Inserting subdocuments
– Working in Master Document view
– Deleting a subdocument
– Adding a cover page

Tables off contents and figures
– Creating and modifying a table of contents
– Adding text to a table of contents
– Adding captions
– Inserting and updating a table of figures

Indexes, bibliographies, and other references
– Creating main index entries and subentries
– Generating an index
– Inserting a citation
– Adding and modifying a bibliography
– Creating and updating a table of authorities
– Using footnotes

Bookmarks and cross-references
– Creating bookmarks
– Navigating to bookmarks in a document
– Deleting a bookmark
– Creating a cross-reference

Web frames
– Creating a frames page
– Modifying frames

Working with XML
– Viewing an XML document
– Attaching an XML schema to a Word document
– Applying XML tags to content
– Modifying XML options
– Testing the schema validation
– Discussing transforms and style sheets

Overview on “What is New” in MS-Word 2013/2016

Download Advanced Course Outline